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Dominos - Return On Investment Analysis |
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Dominos Pizza Owner-Operators using Remote Store Manager have demonstrated that they are able to produce significant improvements and savings in the following areas. 
Remote Store Manager from Electronics Line USA is a video-based solution designed to assist store operators in the recovery of cash and lost sales through effective management. Over the last four years we have worked side-by-side with select Dominos operators in order to better understand how this new technology can best contribute to their bottom-line. The Remote Store Manager is effective because it allows an owner or manager to see and hear what is taking place in the store--without actually being there--through an Internet connection. Allowing this type of on-demand management allows owner-operators to better allocate their management resources, leading to a variety of cost-savings and cash-recovery techniques enabled by this new technology. Boost Savings: Drive Less - Average Recovery: $573 / month*
Create Efficiencies: Monitor Food Waste - Average Recovery: $568 / month*We know that with proper management we can reduce and often eliminate food waste due to everything from free pizzas to hungry employees. In addition, significant losses often occur due to over-proportioning, not sweeping bins, and dough that has been left to expire. Losses from the above activities can total $15-50 per day. With the use of pan/tilt/zoom cameras in conjunction with two-way audio, a manager can oversee every detail while logged into the system. Franchisees using Remote Store Manager can cut food-losses due to these issues by up to 75-80 percent.
Reduce Dropped Calls: Recover Lost Sales - Average Recovery: $2,600 / month*Domino’s franchisees told us that lost or dropped calls significantly eat into their profits. With the lost and dropped call rate at 5-10 percent, the potential loss of a loyal customer or revenue is a serious matter. By proactively working and interacting with staff using the Remote Store Manager, owners can typically recover at least half of lost sales due to telephone related issues. The Remote Store Manager can also record all incoming and outgoing calls, complete with caller ID data.
Retain Customers with Higher Satisfaction and Loyalty - Average Recovery: $500 / month*Domino’s trains their employees to treat the customer not as someone buying an $18 pizza but as a long-term consumer with a lifetime value of about $9,000*. Putting emphasis on the relationship is key in this equation. Using live or recorded video and audio with a system like
Optimize Labor and Staffing Expenditures - Average Recovery: $600 / month*The increasing cost of labor requires franchise owners to maximize their labor expenses through proper management. All owners know that employees perform better in the presence of strong management, but the cost of having higher-paid management on site at all times is unrealistic. With the average cost of Remote Store Manager at $6.50 per day, (less than one hour of labor), owners are now able to better allocate resources for on-demand management. With on-demand management employees do not sit idle during slow times. The store is cleaner, the food is prepped and opening and closing the store becomes more effective and more routine. Current users of Remote Store Manager are already recovering two to four hours of labor cost per day per store providing baseline savings of around $20 per day.
The Bottom Line - How much can you recover annually per store?
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Additional Information
Request More Information or a Live Demonstration |
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Visit the main Electronics Line USA website here. |
A primary issue for management is the great amount of time wasted on the road
which can often eat up as much as 60 percent* of a day. Reduction of drive-time
increases hands-on management time and saves on travel costs. Remote Store
Manager has reduced drive time by as much as 50 percent for several owners,
creating a savings of at least $18.75 per day, or $4,687.50 per year. That’s
actual dollars to the bottom line in addition to more effective and efficient
management and operations.
Remote Store Manager encourages employee compliance with your customer care
guidelines. By giving you the ability to monitor typical transactions and
allowing you to see, hear and understand exactly what is being said to your
valued customers, you are able to easily take control and manage your customer
experience. Keeping 12 customers over the course of a year can equal a
cumulative revenue savings of $500/ month the first year, not including new
client acquisition costs. 
