Virtual Tech
This utility allows temporary remote control access to your computer or DVR by e-Line staff. The connection is only active when initiated by you and does not install anything on the computer or DVR that it is run on.
- Download elhelp.exe
- Contact us for your ID number when using this tool
When assisting you with troubleshooting, e-Line support staff may ask you for information about your computer setup such as IP address. Arul john's utilities site is a handy resource for this information.